GLOUCESTER — Fire Chief Eric Smith is asking community members to call 911 in the event of an emergency and no longer use direct phone lines to reach the Gloucester Fire Department.
Chief Smith and the Gloucester Fire Department direct anyone reporting an emergency situation or fire to call 911. This is now the only number for requesting assistance and reporting emergencies.
“Everyone must dial 911 in the event of any emergency,” said Chief Smith. “Our 911 lines continue to fully function. 911 is the only number used in Gloucester for requesting assistance, reporting fires and calling in other emergencies.”
For any Gloucester businesses or city residents that has a monitored fire alarm system or a monitored medical alert system, please check with your alarm monitoring company to determine what number it uses to report emergencies in the City of Gloucester. If that number used by your alarm monitoring company ends with “2424,” then you and/or your alarm monitoring company must contact the Gloucester Fire Department to receive the new alarm reporting number. In order to make this change, please call the Gloucester Fire Department’s non-emergency business line at 978-325-5300 and select the option to speak to a fire officer.
