GLOUCESTER — Fire Chief Eric Smith is asking community members to call 911 in the event of an emergency and no longer use direct phone lines to reach the Gloucester Fire Department.
For many years the Gloucester Fire Department could be reached using a direct phone line, but on Wednesday that phone line stopped operating correctly.
Chief Smith and the Gloucester Fire Department direct anyone reporting an emergency situation or fire to call 911.
“The direct landlines for the Fire Department that many people in Gloucester still use are not functioning properly, so everyone must dial 911 in the event of any emergency,” said Chief Smith. “Our 911 lines continue to fully function.”