The Town of Danvers Business Division is pleased to announce the launch of a new, user friendly portal for water/sewer and electric billing. This new portal, is designed to make online billing more convenient for utility customers, providing more efficient and accessible digital services.
This new portal offers a variety of features including enhanced access to e-billing, online payments, auto payments, service alerts, and view billing information. Customers will be able to analyze/download data related to customer usage, which lends the ability to manage consumption and make informed decisions. With improved self-service options, customers can now manage their accounts with greater convenience, ensuring a seamless and secure experience.
Residents with an existing online account will have to create a new account with the new portal. Additionally, those who were enrolled in auto pay must re-enroll within the new portal, as payment details will not migrate automatically. Comprehensive setup instructions will be available on the portal to guide users through the transition.
The new portal supports multiple payment methods, including credit and debit cards, as well as electronic checks (ACH payments). To access the new portal please visit the Business Division page on the Town of Danvers website at https://www.danversma.gov/332/Business-Division or see the links below.
The Danvers Business Division is available for questions and assistance through the roll out of this portal at custservbd@danversma.gov, or call 978-774-0005.
Electric Payments: https://electricutilities.danversma.gov/app/login.jsp
Water & Sewer Payments: https://waterutilities.danversma.gov/app/login.jsp
